We here at Pou Whakaaro for Families offer support to families of people who experience mental illness and/or addiction.


  • Advocacy

  • Emotional support

  • Home visits

  • Linking and liaising with other services

  • Information and education

  • Peer support & wellness activities

  • Information resources

Our Pou Whakaaro for Families team can provide families and caregivers advocacy support, information, linking and liaison with other services.

We can also travel to meet you at your home, business or community within the Eastern Bay of Plenty. Our team can support families who have a family member living with mental health and/or addiction issues. 


Is for children aged 7 to 12 years who's parents and caregivers experience mental health and/or addiction. Individual and group support available. 


Is for women to connect and engage in a positive experience or uplifting activity while having time-out for themselves. Email Nickie-Jean for further information.

Wahine connect over high tea

Vintage tea sets were dusted off and freshly-baked scones dolloped with jam and cream were on display for the inaugural meeting of the Wāhine Connect group.


A delightful mid-morning High Tea celebration launched a very special gathering of women under the Pou Whakaaro Family Support network.

Held at Pou Whakaaro House on Monday 14th October, the Wāhine Connect group enjoyed meeting each other and chatting over the tea cups.


The smiles, laughter, and parting hugs of appreciation with newly formed friends showed that the initial meeting of the women’s group was a resounding success.

A huge surprise for the group was each attendee receiving a jam-packed ‘goodie bag’, made possible with the generous support of local and national businesses.


To witness the goodie bag reveal, was like seeing children brimming with excitement over Santa stockings on a Christmas morning. This will undoubtedly be the first of many gatherings for Wāhine Connect, who will continue to meet on a regular basis.

Nickie-Jean enjoying her tea at Wahine Connect

Organiser, Family Support Worker Nickie-Jean, began the group as a means to connect women in similar circumstances and engage in a positive experience or uplifting activity, whilst having some much needed time-out. Future session ideas include crafting and pampering - and always with an opportunity for a laugh - something that these ladies are wholeheartedly looking forward to.

A very special thank you to these businesses for contributing to the goodie bags for the High Tea and for future Wāhine Connect sessions.

Pou Whakaaro | Mental Health & Disability Support

40 Te Tahi Street, Whakatane | 07 308 8170  |  admin@pouwhakaaro.co.nz