IMPORTANT MESSAGE FROM WORK AND INCOME


We realise that many of the people we partner are receiving additional financial support from Work and Income.


If you have any questions or need support in regards to your benefit, please call us on 308-8170 or email admin@pouwhakaaro.co.nz.


We would like to inform you that our team are in close contact with Work and Income and they would like to you know that they are continuing to provide essential support to their clients. 


HERE IS AN IMPORTANT MESSAGE FROM WORK AND INCOME


We’re continuing to provide support

Even though our offices have closed to the public, we still have teams working in every region to make sure clients continue to get support during this time.

As you would expect people are feeling anxious, and we have an enormous number trying to contact us for information. We want to reassure as many as possible they will still get paid, and keep our lines available for those with urgent needs.


Important information

The important information we want to get out there is:

  • Please don’t worry – you’ll continue to be paid your regular benefit payments.

  • MSD has already done a bunch of things to make it easier for now.

  • If you’re already getting Jobseeker Support, Sole Parent Support or Supported Living Payment, you don’t need to provide another medical certificate.

  • If you’re already getting Disability Allowance and Child Disability Allowance you don’t need to do anything - they will continue to be paid.

  • For now there will be no annual reviews or social housing reviews.

  • Special benefits won’t expire.

  • There will be no new obligation failures for now.


Remember, the Work and Income website www.workandincome.govt.nz is the place to go for the latest information.


Thank you so much for your support at this time.


Work and Income Staff

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Pou Whakaaro

40 Te Tahi Street, Whakatane

P. 07-308-8170

E. admin@pouwhakaaro.co.nz

Pou Whakaaro House
1 Bracken Street, Whakatane

P. 07-308-9430

Pou Whakaaro Kawerau
1E Tamarangi Drive, Kawerau

P. 07-323-8170

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