Our Pou Whakaaro for Families office is a place where families and caregivers can meet for emotional support, information and linking to other services. We can also travel to meet you at your home, business or community within the Eastern Bay. Our team can support families where a member is living with a mental illness.
We regularly run groups and get togethers, and have guests in to share their skills and expertise.
For 6 -17 year olds who have somebody important to them who lives with a mental illness or addiction, Support Zone can offer
Our Office is at 1 Bracken Street, Whakatane. You are welcome to pop in,
Sharon Brown-Lumsden - Team Leader
Krysi Parfitt - Family Support Worker
Page updated 2018
Inclusive Learning Environments: Pou Whakaaro strives to ensure that learning is open and available to all members of our community and will attempt to provide assistance to those learners that require additional support. With this in mind, please be aware that the pace of class teaching and learning will depend on the needs and aspirations of all students.
Acceptance and Payment of Fees: Please consider that your enrolment is confirmed once you have returned a completed enrolment form and payment to us or direct to the tutor (where this is advised in any advertising) Fees are generally charged on a whole course basis and no refunds or discounts will be made where the student is unable to attend.
Cancelled Classes and Refunds: If there are insufficient enrolments, courses may be cancelled and we will attempt to inform you as early as possible. Full refunds will be made to students as soon as possible. NO refund will be made if you decide to withdraw from a class once it has started.
Compliments and Complaints: In the first instance, please speak directly to your tutor, or if you require contact the Community Education Coordinator in writing or by phone on 07 308 8170
Behaviour: I agree to treat the venue, equipment, tutor/s and other students with respect at all times. I understand that I may be asked to leave a course and forfeit fees if I act disrespectfully.
Please return this enrolment in person or by post to:
40 Te Tahi Street
PO Box 2025 Whakatane